Camping-car Capucine de Sarai

We truly had the best rental experience ever. We got an extra welcome package and the camper was  brought for us to Las Palmas. For that service alone 5 stars. The camper was in good conditions and there would be even space for 6 to sit and sleep and 7 spaces for sleeping. So it's giant. Unfortunately we ended up having a small accident with this giant beast. That brought some problems. I totally understand that you cannot be happy about it. We are very sorry about it as well. Of course it's nothing anyone wishes for. Only that the repair costs were surprisingly high and the bill was kind of selfwritten and not professional. They said it would have been even more at any workshop. Cannot proof, but did also not want to challenge since I was afraid that it will be even more.
One thing, I just saw it in the rating: I was not aware of the black water leaking. We had asked especially several times, if we really do not need to clean it. Which was again a really nice offer. So overall they wanted to make everything perfect and kind of the accident has destroyed it :( Nonetheless, I think it's fair to judge about the effort and what service you would get for the rental itself. And this is definitely 5 stars! Sorry for the trouble with the accident again!

Holaa.. Estamos encantados con el viaje al completo, en gran parte fue decisiva la atencion recibida de Sarai y Aitor, propietarios de la auto que alquilamos. Siempre atentos a nuestro estado y recibiendo muy buena atencion, dando consejos siempre que los pedimos y haciéndonos sentir muy arropados ya que es nuestro primer alquiler, pero no el ultimo ya que seguro que volveremos a encontrarnos, queremos viajar tambien por Tenerife y no vamos a dudar que lo haremos con ellos. Exceletes anfitriones!! Todo muy bien preparado en la auto que funciona muy bien y con un precio muy muy razonable. Realmente a sido una experiencia TOP